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maple air

Protection & Maintanance Plans

Avoid Emergency Service Calls

Air Conditioner, Furnace, or Heat pump Protection & Maintanance Plans can help you avoid system break downs when the weather is at its worst. It's common for heating or cooling systems that are not regularly maintained, to breakdown during the coldest night or during a sizzling summer heatwave. These are the times when your system must work the hardest and when you need them the most. A Maple Air Protection & Maintanance Plans can give you peace of mind that you and your family will enjoy all year long.

Request a plan Call 877-780-6667

with Maple Air Heating & Cooling Protection Plan
SAVE
  • $969 on faulty furnace motor
  • $756 on faulty AC fan motor
  • $895 on boiler circulator/pump
  • $679 on AC condensate pumps
  • $895 and more on maintanance
Pay
$0

per repair

with Maple Air Heating & Cooling Protection Plan

Request a plan
  • Heating Protection Plan
    • Maintain

      If you have enrolled in the Heating Protection Plan with Maintenance, your Plan provides an annual maintenance visit for one Heating Unit or natural gas fireplace, including a safety test for carbon monoxide, if applicable. You can book your heating maintenance at any time; however, we recommend that you book during the months listed below to ensure maximum flexibility in choosing an appointment time that is most convenient for you and to ensure your Heating Unit or natural gas fireplace makes it through the winter without breakdowns, help reduce your energy costs and extend the life of your equipment. You will also receive a personalized HomeCare Report from us with recommendations on how to keep your equipment running efficiently.

      Eight diagnostic checks included in annual maintenance:

      heating service dates

    • Protect

      What's included in my Plan?

      Your Plan covers one Heating Unit, which includes the diagnosis and, if necessary, the repair, replacement or adjustment of specified parts within your Heating Unit and the thermostat as deemed necessary by our authorized technician, subject to the exclusions set out below.

      Furnaces

      The following is a complete list of the furnace parts covered in your Plan:

      • Blower/Blower Components
      • Condensate Pumps
      • Door Switch
      • Electric Ignition System
      • Fan Control
      • Fan Motor
      • Flame Spreader
      • Fuel or Air Flappers
      • Furnace Low Voltage Circuit Fuse
      • Gas Appliance Regulator
      • Gas Burner and Orifices
      • Gas Control Valve
      • Heating Circuit Transform
      • Hot Surface Igniter
      • Ignition Runner Bar
      • Pilot Burner
      • Pilot Tubing
      • Pressure Relief Valve
      • Pulley and Belt
      • Relay
      • Roll Out Switch
      • Summer/Winter Switch
      • Thermocouple/Generator
      • Vent System Pressure Switch/Tubing
      • Ventor or Motor Assemblyer

      Boilers

      In addition to the Furnace parts listed above, the following are additional parts coverage for Boilers covered in your Plan:

      • Aquastat Controls
      • Automatic Vent Damper/Motor
      • Flow Switch
      • Internal Wiring
      • Limit Controls
      • Primary Circulator/Pump

      What's not covered under my Plan?

      Your Heating Protection Plan coverage does not cover ancillary equipment such as air conditioners, humidifiers and air cleaners, parts added on to your Heating Unit to accommodate such equipment, or repairs to the Heating Unit made necessary as a result of faulty ancillary equipment.

      The following items are also not eligible for coverage under your Plan:

      • Back Check Valves
      • Batteries for Feed Valves (Boiler)
      • Conversion Burners
      • Draining of the Heating System
      • External Drain Tubing (All Associated Parts)
      • External line/low Voltage Wiring
      • External Metal/Plastic Venting (All Associated Parts)
      • Firebox/Combustion Chamber
      • Furnace Filters
      • Heat Exchanger (Including Flushing of Heat Exchanger)
      • Heating Coil (Air Handler)
      • Heat Pumps
      • Heating Sections (Boiler)
      • Heating Unit Replacement
      • HRV/ERV Replaceable Filters
      • Low and High Water Cut-off Valves
    • Maintain & Protect

      Save when you combine both a maintenance and a protection plan for your heating equipment.

    Request a plan

  • Cooling Protection Plan
    • Maintain

      If you have enrolled in the Cooling Protection Plan with Maintenance, your Plan includes an annual maintenance visit for one Cooling Unit. Cooling Maintenance can only be completed when the temperature is above 12 degrees Celsius. As a result, we recommend you book during the months listed below. You will also receive a personalized HomeCare Report from us with recommendations on how to keep your equipment running efficiently.

      Eight diagnostic checks included in annual maintenance:

      • Check and record ambient carbon monoxide levels
      • Check temperatures across air handler
      • Check temperatures/air flow across condenser coil
      • Check current draw on condenser motor and compressor
      • Test operation of condensation system and evaporator coil
      • Test unit through full operating cycle
      • Clean outdoor condenser unit
      • Clean evaporator coil drain line

      When to have your Cooling maintenance done

      cooling service dates

      The following items are not eligible for coverage under you Maintenance Plan:

      • Costs to diagnose and isolate any components for pressure testing on any defective parts that have caused a refrigerant leak
      • Environmental charge for refrigerant recovery
      • Vacuuming and refill of the Cooling Unit
    • Protect

      What's included in my Plan?

      Your Plan covers one Cooling Unit, which includes the diagnosis and, if necessary, the repair, replacement or adjustment of the specified parts within your Cooling Unit and the thermostat as deemed necessary by our authorized technician, subject to the exclusions set out below. The cost to diagnose and replace any defective parts that have caused a refrigerant leak are also included in your Plan coverage.

      The following is a complete list of the Cooling Unit parts covered in your Plan:

      • Add-on Fan Centres
      • Add-on Indoor Fan Relay
      • Capacitor
      • Compressor*
      • Condensate Pumps
      • Condenser Coil*
      • Condenser Fan Motor
      • Cooling Contactor/Relay
      • Evaporator Coil
      • Fan Blade
      • Filter Driers
      • Internal Copper Tubing
      • Internal Electrical Wiring
      • Low Ambient Temperature Sensor
      • Service Valves
      • Shredder Valves
      • Thermostatic Expansion Valves

      * Our total parts and labour responsibility for compressor unit or condenser coil repair is limited to a CDN $500 maximum retail value (including HST) each year of your Cooling Protection Plan coverage.

      What's not covered under my Plan?

      Your Cooling Protection Plan does not cover ancillary equipment such as furnaces, humidifiers and air cleaners or repairs to the Cooling Unit made necessary as a result of faulty ancillary equipment. Zone thermostats/controls and energy management controls are also not covered by your Plan.

      The following items are also not eligible for coverage under your Plan:

      • Cost of refrigerant recovery, vacuuming and refill
      • Heat pump
    • Maintain & Protect

      Save when you combine both a maintenance and a protection plan for your cooling equipment.

    Request a plan

  • Equipment Coverage

    Equipment Eligible for Heating or Cooling Protection Plan Coverage (each a "Heating Unit" or a "Cooling Unit", as applicable):

    • Residential Furnace (Natural Gas or Propane)
    • Residential Boiler (Natural Gas or Propane)
    • Space Heater
    • Air Handler
    • Heating Recovery Ventilation Unit
    • Energy Recovery Ventilation Unit
    • Natural Gas Fireplace
    • Residential Electric Powered Central Air Conditioning
    • Ductless Wall Units

    Equipment Not Eligible for Plan Coverage:

    • High Velocity Units
    • Natural Gas Powered Cooling Units
    • Wall Cooling Units
    • Water Cooled Cooling Units
    • Equipment serving more than three Dwelling Units
    • Any Equipment not readily accessible by our Authorized

    Additional Terms and Conditions - All Plans are also subject to the terms and conditions set out under the heading "General Terms and Conditions."

    Request a plan

Request a Protection & Maintanance Plan

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