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maple air

FAQ

FAQ

  • What size is my filter and how often should I replace?

    There's no one-size-fits-all answer. The frequency of filter changes is driven by how much your heating and air conditioning system operates, which is also driven by your individual climate. Start by checking the system's filters at least once a month. Hold the used filter up to the light and compare it to a clean "spare". When light is obscured by captured dust and dirt particles, the old filter should be changed. Keep a record for one year and then replace the filter on that basis. At a minimum, it is always a good idea to change filters at the start of the heating and cooling seasons and then in between according to your need. Also, it is a good idea to have your heating and air system checked at the beginning of heating and cooling season to insure proper operation.
  • What maintenance should I do on my air conditioner?

    The most important maintenance you can do is to change your filters regularly. Ground mounted outdoor units need to be kept clear of debris, clutter; weeds or landscaping that can grow too close and reduce the airflow to the unit. Also, keep pets away from the unit because pet urine can cause expensive damage. Use caution with a weed trimmer around the unit to prevent damaging control wiring. Any additional maintenance should only be performed by qualified personnel.
  • What is meant by a 'ton' of refrigeration?

    Confusingly, the unit has little to do with weight, as used in everyday language. One ton of refrigeration is the term used to refer to 12,000 B.T.U.s/hour (British Thermal Units/Hour) of cooling effect. Thus, a condensing unit with a cooling capacity of 60,000 B.T.U.s/hour is said to have a capacity of 5 tons.
  • How do I know if my A/C unit is big enough?

    Before purchasing a replacement system you should always make sure your system is sized properly. Our representative will provide a heat load calculation to determine the proper size and make the appropriate recommendation. Remember, bigger is not always better.
  • How is the efficiency of heating and cooling equipment measured?

    The S.E.E.R. (seasonal energy efficiency ratio) is the amount of cooling your system will deliver per dollar spent on electricity. For example, a 3-ton unit may have a S.E.E.R. efficiency rating of 13, 14, or 15. The higher the S.E.E.R. the more efficient the system will be. The S.E.E.R. rating of any given unit can range anywhere from 13 to 17.
  • What size HVAC system should I have?

    Contrary to popular belief there, is no rule of thumb for sizing a system to a home. Depending upon the construction of your home, one (1) ton of air conditioning can cool anywhere from 300 to 800 square feet of home. The only way to insure the size of the system you purchase will be large enough to cool your home, but not any larger than you need, is to have your home's individual heating and cooling needs evaluated by a licensed professional.
  • What is HVAC?

    HVAC is short for Heating, Ventilation and Air Conditioning. HVAC is commonly used to describe an entire heating and cooling system comprising of the duct work, air filters, humidification controls, and registers.
  • Why should you do routine maintenance?

    Routine maintenance is recommended by manufacturer to make sure your heating & cooling equipment is working at its potential efficiency. No matter what type of heating and cooling equipment you have you need to make sure its running effectively and trouble free.

  • How fast can Maple Air service my equipment?

    As long you call before 12 pm you will recieve same day service*

  • What brands do we carry?

    We carry top three brands of Carrier, Amana and Lennox

  • What is SEER?

    SEER is the abbreviation for Seasonal Energy Efficiency Ratio and it is a American standard energy rating and reflects the overall system efficiency of your cooling system. Rating should be considered in choosing cooling products. The rating is a ratio of the cooling output divided by the power consumption and measures the cooling performance of the system. The Federal government developed an ENERGY STAR program for high efficiency central air conditioning systems that in order to qualify must have a SEER of at least 14.
  • What is AFUE?

    The annual fuel utilization efficiency

  • What is EER?

    Energy Efficiency Ratings (EER) measure the efficiency with which a product uses energy to function. It is calculated by dividing a product's BTU output by its wattage. An EER doesn't take into consideration the time of year, but rather the system's energy efficiency at the peak operating use.
  • Explain how a 2-stage, variable speed furnace works

    2-stage furnace has a variable speed, DC blower motor that is 75% less expensive to run than a conventional motor. This furnace operates on low-fire, burning less fuel, 90% of the time. When higher heat is needed high-fire will provide heat quickly, using all of the available gas. Coupled with a blower that circulates air continuously on low speed, this kind of furnace will keep the air temperature even throughout your home, control humidity and filter air 24hrs a day. This is the best climate control available.

  • How Fast Can Maple Air Service my Equipment?

    As long you Call before 12 pm you will recieve same day service*

  • Why should you Do Routine Maintenance?

    Routine Maintenance is recommended by manufacturer to make sure your heating & cooling equipment is working at its potential efficiency. No matter what type of heating and cooling equipment you have you need to make sure its running effectively and trouble free.

  • Benefits of changing your furnace filter?

    When your furnace filter is clogged with dirt, it will prevent consistent air-flow through your system, thus making your furnace work less efficiently. A furnace that does not work efficiently will cost you much more in energy.

    Here are the Benefits:

    1. clean filter equals better air quality inside your home
    2. less energy cost
    3. increases the efficiency of your furnace
    4. may reduce allergies
  • How do I qualify for the Heating & Cooling Incentive 2017?

    Equipment Eligibility:

    High-efficiency furnace:

    Oil, electric, natural gas and propane furnaces are eligible for an upgrade
    All new furnaces must be equipped with an electrically communicated motor

    Note: Furnace incentives run until December 31, 2017

    ENERGY STAR® certified central air conditioner (CAC):

    CAC model must be ENERGY STAR® certified with a minimum seasonal energy efficiency (SEER) ratio of 18 and a minimum energy efficiency ratio (EER) of 13
    Must have a qualifying indoor coil

    ECM Circulator pump:

    Pump must be installed on an existing hydronic heating system and not on a domestic how water (DHW) heater
    You must have a variable-speed electronically commutated motor

    Air-source heat pump (ASHP):

    Must be a home or small business with electricity as primary heating source (70 per cent of total heating load)
    The ASHP must be ENERGY STAR® certified or a consortium for energy efficiency (CEE) Tier-1 level system, minimum SEER 15/HSP 8.5/EER 12.5 rating

    Adaptive Thermostat:

    Must be connected to a continuous 24 volt power supply source.
    Must be Wi-Fi enabled and controllable through a remote device.
    Must incorporate some form of occupancy based controls, such as occupancy sensors or geofencing, to detect home occupancy and setback during unoccupied times. Automatic scheduling of set points alone without occupancy detection is not sufficient.
    Must be compatible with any multi-stage heating and cooling units.
    Must come with a warranty of at least two years.
    Must be able to download any new software patches or upgrades released by the manufacturer.

    2017 installations and submissions:

    The deadline to submit documents for installations completed in 2017 for the Heating & Cooling Incentive Program is December 31, 2017. Your contractor must enter your online incentive submission by February 1, 2018 and all supporting documentation including the proof of purchase must be submitted before February 28, 2018.

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