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Carrier® President's Award | Maple Air Inc. Heating and Cooling

Carrier® President's Award

Carrier® President's Award

maple air at carrier president's award gala 2020

It is a real honor to be holding the 2020 Carrier President’s Award. Holding the award means being recognized by Carrier as a dealer that demonstrates leadership, customer satisfaction, expertise, operational excellence, and business growth. Only Carrier Factory Authorized Dealers who provide Carrier products as their primary product and have attained a high score based on a set of standards established by Carrier can qualify for the Carrier President’s Award.

To be a Carrier Factory Authorized dealer means to be certified by Carrier to perform HVAC installation, maintenance, and repairs that meets extremely specific high-level standards set by Carrier. The standards peruse to recognise model Carrier Factory Authorize Dealers with performances that has proven year-over-year growth with an emphasis on customer satisfaction in all areas that are vital to surpassing Carrier customer expectations for comfort, quality, and performance.

As a President’s Award recipient, Maple Air Heating and Cooling has proven immense knowledge and expertise in Carrier products, HVAC industry trends, and best practices. The Maple Air team’s objective is to lead the way for other HVAC companies in the Greater Toronto Area and across Canada by have a strong emphasis on effective leadership, communication, and knowledge within the entire organization.

The Maple Air Team, located in Vaughan, Ontario continues to maintain the highest standards of customer service and satisfaction. Our customers are why we do what we do; we work hard every day to ensure that our customers can have top quality products, services that provide solutions, and a comfortable home.

The Maple Air team is always here for any of your HVAC needs; whether that is purchasing a new Carrier HVAC system, getting a routine maintenance, or simply answering any of your questions by contacting us anytime. A big thank you goes out to each and every one of our customers for helping us achieve this award.

Maple Air was feature in the Toronto Star

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Maple Air team

Maple Air Heating & Cooling Receives 2020 President’s Award from Carrier for Quality and Leadership Excellence

VAUGHAN, ON, August 11 2020 — In recognition of its commitment to quality, leadership and excellence in the heating, ventilating and air-conditioning (HVAC) industry, Maple Air Heating & Cooling received the 2020 President’s Award from Carrier at a March 6 ceremony in Colorado Spring, Colorado.

Maple Air became the second ever Carrier Factory Authorized Dealer hailing from the Greater Toronto Area to claim the prestigious President’s Award. The award is given to Carrier Factory Authorized Dealers who are committed to and consistently demonstrate technical expertise and service excellence to deliver an outstanding customer experience.

The proud 2020 recipient - owner of Maple Air, Hamid Farzanegan has set a new standard in York Region for delivering premiere quality products coupled with a truly exemplary standard of technical excellence and superior customer service. The ascent to the upper echelon of the Carrier network in Canada has been rapid and impressive, embracing diversified digital advertising strategies & pioneering novel go to market strategies – with a boutique presence in the City of Vaughan’s Improve Mall. Maple Air’s commitment to continual business development training has also served as a reminder why they’ve proven to be amongst the most proficient and highest performing contractors in the country

The President’s Award is designed to encourage Carrier’s dealers to take a fresh perspective on their business and to reward dealers who have excelled in customer satisfaction. Recipients serve as role models, share best practices and offer peer mentoring to help cultivate excellence across the Carrier dealer group.

“When I met with Hamid and the Maple Air team it was very apparent they were on a mission... a mission to be recognized as an industry leader, providing the best end to end customer experience. Receiving their first President’s award clearly validates their demonstrated passion, focus and relentless pursuit of continuous improvement, delivering on their mission and winning customers for life.”

- Michael Gonsalves, President of Carrier Enterprise Canada

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