For the fourth year in a row, Maple Air is proud to announce that we’ve won the HomeStars Best of Award.

What does it mean to hold this award? Well according to HomeStars “The Best of Awards are HomeStars’ way of recognizing the businesses on our platform who demonstrate consistency, professional integrity and unparalleled customer service. In addition to recognizing the companies’ hard work and dedication to their trade, the goal of these awards is to help homeowners hire community-approved pros quickly and confidently. When a homeowner gets connected with a winning company, we want them to know that they’re talking to a professional they can trust. We strive to provide homeowners with all the tools necessary to make the best possible hiring decisions, one of those being the ability to recognize a reputable company without hours of research.”

Being a proud recipient of the 2022 HomeStars Best of Award, we want our customers to understand our dedication to them, regardless of what challenges we may face as a heating and cooling company. Providing HVAC services in the Greater Toronto Area that exceed our customers expectations is how we like to do business each and every day.

A Year Filled with Challenges
Holding the Best of HomeStars Award is especially meaningful to us this year. 2021 was a year filled with lots of barriers, not just for Maple Air, but for many individuals and businesses around the world. The start of Covid-19 impacted our way of doing service as well as our resources and planning.

We had to pivot and assure that customer safety was a top priority. This meant extra steps in our services that were essential in making sure our customers health, comfort, and well-being was top of mind. With the impact of resources, we had to change our way of planning to make sure we had appropriate product stock and could continue to keep up with the high demand we expect every season.

The year was filled with lack of system availability & continuous supply chain issues. This lack directly impacts our ability to meet demands, but as mentioned earlier customer satisfaction is our top priority. Our out-of-the box thinking allowed us to overcome any and every obstacle that came our way. We continued to provide timely service and high-quality products, regardless of hindrances we experienced in the industry.

Our Goals
At Maple Air Heating and Cooling, we strive to exceed customer satisfaction and exceptional service. Our goal is to bring comfort to every home within the Greater Toronto Area and that starts by believing that our purpose is beyond providing heating and cooling services. We invest in our trained experts; from meeting HVAC certifications to excellent product knowledge. Our mission is to be there for our clients and create a positive experience every time they interact with us. From the first phone call to the end of the installation, we assure our services are seamless and products are high quality. Our goal is to assure customer satisfaction beyond service completion.

Thank YOU!
We thank each and every customer that has trusted Maple Air Heating and Cooling. You are the reason we are able to hold this award for the fourth year in a row. Your feedback allows us to continuously improve but also see that we are reaching our goals in being one of the leading HVAC companies in the Greater Toronto Area.  We want our customers to know we are here to stay and Maple Air will support and stand behind every single customer. Thank you.